Google's Mobile Ratings Increase Need for Online Reputation Management

Online reputation management just became much more crucial. Google has enabled reviews and ratings for businesses, restaurants, etc via mobile. Now people don't have to wait until they get home (and have time to cool down on the way?) to write a review after a negative (or perceived negative) experience.

On the flip side, you could encourage your customers to write a review if they had a positive experience.

Don't freak out too much yet - it's still not available for iPhone customers. But, it will be soon.

Never fear, we've got you covered. Read up on online reputation management to keep your virtual image afloat:

About the author

Nathania was a Search Engine Watch news correspondent from 2008 to 2010. Before that, she held positions as Senior Editor at Bold Interactive and Search Marketing Copywriter at Fortune Interactive.