Google Docs Glitch Shares Some Customer Info

A glitch in Google Docs opened client information to be shared by non-authorised users, Cnet reported.

"Google discovered a privacy glitch that inappropriately shared access to a small fraction of word-processing and presentation documents stored on the company's online Google Docs service," Cnet stated.

Google claims only .05% of information were left vunerable during this period. Interestingly, FedEx used to say they lost under 1% of packages - but when you thought of the millions they delivered every day the number was over 100,000. Given the increased usage of Google Docs, that ,05% could also have been in the hundreds of thousands.

"Though the documents were shared only with people whom the Google Docs users had already shared documents, rather than with the world at large, the problem illustrates one downside of cloud computing, in which Internet servers host software previously run on a person's own computer," Cnet noted.

About the author

Frank Watson has been involved with the Web since it started. For the past five years, he headed SEM for FXCM -- at one time one of the top 25 spenders with AdWords. He has worked with most of the major analytics companies and pioneered the ability to tie online marketing with offline conversion.

He has now started his own marketing agency, Kangamurra Media. This new venture will keep him busy when he is not editing the Search Engine Watch forums, blogging at a number of authoritative sites, and developing some interesting online community sites.

He was one of the first 100 AdWords Professionals, a Yahoo and Overture Ambassador, and a member or mod of many of the industry forums. He is also on the Click Quality Council and has worked hard to diminish click fraud.