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Experts - Analyzing Customer Data
Advice and opinions, by and for marketers
Driving Web traffic, increasing sales, personalizing content, or cultivating relationships with customers doesn't happen in a vacuum. To achieve business goals, you need to make informed business decisions. Knowing your customers is a prerequisite, and the best way to get to know your customers is to analyze customer data. But when, where, how? In this series Neil Mason and Jason Burby provide keen insight and sound advice.
A process called "appropriate attribution" offers insights into the roles that different channels play in leading to successful conversions.
Nov 10, 2009