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SearchDay | Customer Service in Social Media

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SEW Expert - Liana Evans Liana

Customer Service in Social Media
By participating the right way in social media, you can set yourself up for some great rewards. Being in the right place, at the right time, and having a plan for dealing with negative issues can be a great way to use social media channels for your business.
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Search Engine Watch Experts Columns

SEW Expert - Ron Jones Ron

Blogs and Blogging 101, Part 2
One of the best ways to approach your blog posts is to put yourself in the shoes of your followers and identify a question they might have. Your assignment is to answer that question with a post.
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SEW Expert - Frank Watson Frank

Is Twitter Killing Other Online Activities?
The world may be all a-Twitter, but it seems the inordinate amount of time now spent there is costing other places traffic. Given the social aspect of Twitter, it could be a forum killer long before it becomes a serious threat to Google.
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News from the Search Engine Watch Blog

Social Media & Video Strategies To Be Held With SES San Jose
Posted by Greg Jarboe Jul 6, 2009

The cover story by Mike Grehan in the latest issue of SES Magazine is entitled, "Is there a link between search & social?" Well, there's a new link -- with the posting of the agenda for ClickZ's Social Media & Video Strategies Forum. This forum, which is brought to you ...
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Forget Google Bombing, Twitter Twombing Is In
Posted by Frank WatsonJul 6, 2009

Seems a new game is being played on the big Twitter board - bombing the hashmarks and grabbing the top of Twitter Trends. Over the weekend a crew of merry pranksters grabbed the top listing for #gorillapenis. In a power play using social media - the flooding of Twitter was a ...
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8 Google Updates: RSS for Blog Search, Increased Upload Size for YouTube and More
Posted by Nathania Johnson Jul 6, 2009

Once again, there are so many Google updates that I'm bunching them together in one big post. Here they are: Google Blog Search now has RSS and Atom feeds that users can use to subscribe to topics or stories. YouTube has increased the upload size from 1GB to 2GB. Google Book Search is ...
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FriendFeed Launches Real-Time Search; Includes Facebook and Twitter Submissions
Posted by Nathania Johnson Jul 6, 2009

Buzz has been building about real-time search. Of course, you can search real-time Tweets on Twitter, Facebook is testing search on its live Feed, and Bing just added limited Twitter search to its engine. Now, FriendFeed is launching real-time search and it has the potential to be the mackdaddy of them ...
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Joost de Valk Starting Wordpress Podcast on Webmaster Radio
Posted by Frank WatsonJul 6, 2009

Many online marketers love using Wordpress as their content management software to create well optimized web sites. Many of the invaluable plugins that help people achieve SEO success with Wordpress have been created by Joost de Valk aka Yoast. Now he is teaming with Webmaster Radio to have an online broadcast ...
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Video about NACA's Save the Dream Tour Wins TELLY Awards
Posted by Greg Jarboe Jul 6, 2009

On Friday, I posted a story about the "Search and Community Track at SES San Jose: NACA's Save The Dream Tour." It seems to have connected with readers of the Search Marketing News Blog on Search Engine Watch because there were 75 Tweets about it on Friday and Saturday. Well, ...
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More States Forcing Amazon Tax Laws Killing Affiliate Marketing?
Posted by Frank WatsonJul 6, 2009

Online affiliate marketing used to be a lot easier, Google Adwords had their shot - limiting affiliate listings - and now a growing number of states in the US are implementing taxation policies that are driving out many major vendors that use affiliate marketing. The policy started last year, most notably ...
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Search Engine Watch Forum Discussions

Article submission. The results of my experiment..... Jul 6, 2009
About 5 months ago I decided to try out article submission as a way of getting backlinks I wrote an article and paid a service to submit my article to 200 directories They gave me a report, and I check through randomly checking if my article appeared in them. The ones I ...
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Microformats? Jun 30, 2009
Has anybody embedded microformats in your website? And if yes, then can you share your website raking experience here so that others also can use it to better their site ranking on Google. Thanks in advance!
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Page Rank Sculpting? Jun 25, 2009
Google has recently made changes in its algorithm which is 'No More Page Rank Sculpting'. Means balancing the page rank of your internal site links using Nofollow is the bad practice Now but I am still not clear with this change in algorithm. Can anyone explain it widely to understand ...
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