In today's SearchDay, Chris Sherman and Gary Price look at new features added to Ask Jeeves. The new "Zoom" query refinement feature lets you better locate alternative topics that you may wish to search for. The web answers feature generates answers to questions from content found across the web. More in the SearchDay article, Ask Jeeves Serves Up New Features.
Know your Ambiguous Customer: Effective Multi-Channel Tracking
Wednesday, June 5 at 1pm ET - Learn why a move from the "batch and blast" email approach enables better conversations with your customers.
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