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Shopping.com's Merchant Account Center Offline for Six Days

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Brian Smith from ComparisonEngines.com is not very happy with Shopping.com. Smith writes that beginning today Shopping.com's merchant account center will be unavailable for six days. Yes, Brian did get one email notifying him of the extended down time but thinks (correcly, I might add) that not allowing customers to have a method to make changes to their account for almost a week is "absurd" and "poor customer service."

Smith writes:
According to the current notification on the site, no changes can be made to my account over the next 6 days which means that merchants are going to get charged for clicks they might not want. This is poor customer service, and I expect to be credited for any clicks over the next 6 days.


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