Brian Smith from ComparisonEngines.com is not very happy with Shopping.com. Smith writes that beginning today Shopping.com's merchant account center will be unavailable for six days. Yes, Brian did get one email notifying him of the extended down time but thinks (correcly, I might add) that not allowing customers to have a method to make changes to their account for almost a week is "absurd" and "poor customer service."
According to the current notification on the site, no changes can be made to my account over the next 6 days which means that merchants are going to get charged for clicks they might not want. This is poor customer service, and I expect to be credited for any clicks over the next 6 days.
This Year's Premier Digital Marketing Event is #CZLSF
ClickZ Live San Francisco (Aug 11-14) will bring together the industry's leading online marketing practitioners to deliver 4 days of educational sessions and training workshops. From Data-Driven Marketing to Social, Mobile, Display, Search and Email, the comprehensive agenda will help you maximize your marketing efforts and ROI. Register today!