I postscripted an apology to my critique of ZDNet's David Berlind's complaint in wanting Google Alerts to offer a blog-specific email alerting service. I didn't want that apology lost in the shuffle, however. Dave Winer brought me up after my post for being unnecessarily personal, and he was right. The piece could have, and should have, been written without such a negative tone. My sincere apologies for that to David, plus for any suggestion that I somehow was implying that he couldn't write a fair piece about Google because of Google's policy of not speaking to CNET publications.
Know your Ambiguous Customer: Effective Multi-Channel Tracking
Wednesday, June 5 at 1pm ET - Learn why a move from the "batch and blast" email approach enables better conversations with your customers.
Register today - don't miss this free webinar!
