In a very short, sweet, and thought provoking blog post late Friday, Ask Jeeves points out that while other search providers were in Las Vegas last week touting all sorts services and products that often didn't have a direct relationship with web search, they were back at the office working to make web their web search service more useful and relevant. At least that's how I interpret the post. If Diller, Berkman, Lanzone and others at AJ soon are making the point that web search and info retrieval are still far from perfect or ideal, it's a valid point. Web search s by no means a solved problem.
Know your Ambiguous Customer: Effective Multi-Channel Tracking
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