If you missed my coverage of the Reputation Monitoring & Management session from the this past conference or the conference last December you can get some great tips from Andy Beal, one of the presenters on the panel, at his Online Reputation Monitoring Beginners Guide. Catherine Seda wrote a SearchDay article on this topic back in November 2005 named Using Search for Public Relations & Reputation Management as well.
I personally use many of these tactics on a daily basis for my company and online ventures. I mostly track my name, my company's name, my blog's name and other related names and keyword phrases to monitor what people are saying about my businesses and industry.
Know your Ambiguous Customer: Effective Multi-Channel Tracking
Wednesday, June 5 at 1pm ET - Learn why a move from the "batch and blast" email approach enables better conversations with your customers.
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