Ask.com took a big risk when it retired its iconic butler mascot and rebranded its site with a new look, features and tools. Before the change, the company did extensive research and testing with users to make sure that the transition went smoothly, and the work paid off with an increase in traffic. In today's SearchDay article, Rebranding Ask.com, guest writer Rae Hoffman interviews Ask.com's Senior User Experience Analyst Michael Ferguson for the inside story on how the company successfully re-engineered its web site.
Meet Your Favorite Search Engine Watch Contributors
Many of SEW's leading expert contributors will be at ClickZ Live, the new online and digital marketing event kicking off in New York (March 31-April 3). Hear from the likes of: Thom Craver, Josh Braaten, Lisa Barone, Simon Heseltine, Josh McCoy, Lisa Raehsler, Greg Jarboe, Dan Cristo, Joseph Kerschbaum, John Gagnon, Eric Enge and more!