For those of us who spend most of our time using search engines, searching comes almost as second nature. For most people, however, getting good results from a search engine can be a daunting task. In today's SearchDay article, Teaching People to Search Like Pros, I've reviewed a new book by super searcher Greg Notess that offers one of the best guides I've read to helping others learn how to master web search engines.
Know your Ambiguous Customer: Effective Multi-Channel Tracking
Wednesday, June 5 at 1pm ET - Learn why a move from the "batch and blast" email approach enables better conversations with your customers.
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