Google is converting their Help Forums to a new system. The new features include:
- improved search results, including posts from current and new forums
- the ability to designate especially helpful forum members as "Top Contributors"
- a reputation and ranking system
- the ability for users, Top Contributors and Googlers to mark questions as answered
- easier access to Help Center content
- expanded user profiles that highlight your forum activity
Forums that have already been converted include:
- AdWords
- AdSense
- Android Market
- Google Apps
- Google Chrome
- Most of the Polish products
For a more detailed look, check out this vid:
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