Live Search launched phone-based search offerings in October of 2007. Since then, with updates, the service offers business search, driving directions, sports, stock quotes, weather, movie times, gas prices, and travel information.
Now they're adding another topic to the list: Traffic. To access the service, dial 1-800-CALL-411 and ask for Traffic. Users can save their start and end points to access quick traffic info in the future by saying, for example, "Home to Work."
The information provided includes traffic incidents, slowdowns and an estimated drive time. The Traffic 411 service is powered by INRIX
Know your Ambiguous Customer: Effective Multi-Channel Tracking
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