SES Chicago - December 7-11, 2009

Archive for Liana Evans

Liana Evans

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  • Marketing Tactics vs. Social Media Strategy
    Fully research why you're using a particular social media strategy tactic. Did your agency tell you that you "need" it? Or is your audience there and interacting already, or is there potential for branding and exposure?
  • Your Social Media Content Must Be Valuable
    Listening to your audience in social media communities talk about the best features of your product should give you insight into how to provide them with valuable content.
  • How to Earn Respect in Social Media
    Just because you and your company are a big deal in the offline world doesn't mean you'll win friends and influence in social networks.
  • Who Owns the Social Media Conversation?
    Your company is more than just one person; make sure your social media strategy reflects that.
  • What Is Your 'R' for ROI in Social Media?
    Each company needs to define its own "return" in their ROI when they implement social media strategies. You can have several reasons you want to implement a social media strategy, those can all be measured as a return.
  • The Link Between Search and Social
    Search isn't limited to just a search engine anymore. In search and on social sites, the goal is the same: being found. People are increasingly turning to social sites for searches, and trusting the information they find there.
  • Can Social Media Be Measured?
    There's a lot of debate around whether social media marketing can be measured. There's also a cauldron of bubbling issues around exactly what companies should measure when it comes to social media marketing.
  • In Social Media, Come Bearing Gifts
    When you come storming into a community with only your marketing message, you're no better than a party crasher. It's imperative that you understand the community you're dealing with, and come prepared to add value to the community.
  • Understanding Social Media Communities
    Social communities, whether they're online or offline, have interesting dynamics. To make any kind of headway, you must understand and respect how each individual community functions before charging in to join the party.
  • Bring Legal in Early on Your Social Media Strategy
    With social media, it's better to make your legal team a part of the process from the beginning. Knowing the legal rules of the road when you're entering into and engaging in conversations on social media sites can save a lot of time, sweat, tears, and -- most of all -- money.
  • Customer Service in Social Media
    By participating the right way in social media, you can set yourself up for some great rewards. Being in the right place, at the right time, and having a plan for dealing with negative issues can be a great way to use social media channels for your business.
  • Get Your Head Out of the Sand
    A good chunk of your customers or potential customers are involved in social media in some way. Do you know what they're saying about you? Are you missing out on opportunities to connect with them?
  • What Are Your Social Media Goals?
    Most companies are reluctant to enter the social media space because the ROI is a tough nut to crack. Your social media goals will be strikingly different than an SEO or PPC strategy.
  • Leave Your Ego at the Door
    In the world of social media, it's about what the community and its members think, not about what your company thinks. Trying to get some traditional marketers and public relations practitioners to understand that is no easy task.
  • Include Your Employees in Your Social Media Strategy
    Before launching any kind of social media strategy, companies need to first understand that it can be affected by anyone who receives a paycheck from them. It's important to make sure you not only plan contingencies for your corporate social media efforts, but also put in place policies for employees and their actions on social media platforms.
  • Do You Know Where Your Audience Is?
    Social media is about starting conversations that lead to building relationships. To successfully start building those conversations, you actually have to know where to find your core audience.
  • Most Corporate Social Media Efforts Will Fail
    Social media can be a very effective and successful marketing tool, but only if companies take the time to plan for it. It basically comes down to understanding what is really involved in launching a social media strategy.
  • Barack Obama is Rocking the Youth Vote
    Search and online marketing are playing a significant role in energizing the youth vote. But the way each candidate is using social media is very different.

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Back to Liana Evans

Account Manager
Varick Media Management New York, United States

Reporting and Data Analyst
Varick Media Management New York, United States

Director of Marketing Communications
Avery Dennison Brea, United States

Publisher
Confidential Leading Publisher New York, United States


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